What is a hotline?
The Network hotline (617-423-SAFE) provides emotional support,
information, and safety planning for lesbians, bisexual women,
and transgender folks who are being abused or have been abused
by a partner. We also offer information and support to friends,
family, or co-workers on the issue of domestic violence in
lesbian, bisexual women's, and transgender communities.
What are the hotline hours?
- The hotline is currently open business hours and evenings
and some weekend hours.
- We are continually working to expand our hours towards
24-hour coverage.
Do I have to be in the office to answer the hotline?
- No, you can take hotline calls out of your own home,
apartment or dorm either directly or through an answering
service.
- You do not need a second phone line, although you will
need some privacy.
How long is one hotline shift?
- Each hotline shift is 5 or 6 hours long once a week.
How many calls will I get during one shift?
- You can expect to get 0-2 calls per weekly shift.
What kind of training and support does The Network/La Red
provide?
- The Network/La Red provides an initial 35 hour training.
- Volunteer meeting once a month for supervision and in-service
training.
- During your shift, there is
always a back-up supervisor. The back-up supervisor is
there to "debrief" with hotline
volunteers after a call, answer any questions, or assist
in any other way that might be needed.
All volunteers of The Network/La Red participate in our
free training program. Aside from discussing the dynamics
of GLBT domestic violence, the training covers issues such
as oppression, crisis intervention, counseling skills, and
legal issues.
Fill out a hotline
volunteer application today.
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