What is a hotline?
The Network/La Red hotline provides emotional support, information, and safety planning for lesbians, bisexual women, and transgender folks who are being abused or have been abused by a partner. We also offer information and support to friends, family, or co-workers on the issue of domestic violence in lesbian, bisexual women's, and transgender communities. You don't have to leave or want to leave your relationship to get support.

What can I expect when I call the hotline?
All hotline staff are trained in domestic violence, peer counseling, crisis intervention, and safety planning.

If you have call blocking or Anonymous Call Rejection (ACR), it needs to be deactivated to accept calls from The Network/La Red.
To deactivate ACR:
Press *87 (or 1187 on rotary or pulse-dialing phones).
You will hear a confirmation announcement that ACR is deactivated.
When ACR is off, all calls will reach you.
You must re-activate Anonymous Call Rejection for the service to begin again.

To re-activate ACR:
Dial *77 (or 1177 on rotary or pulse-dialing phones).
You will hear a confirmation announcement that ACR is activated.
ACR will remain on until you turn it off.

Does it cost anything?
While all our services are free, currently our hotline is not toll-free, so any regular pay phone or long distances charges will apply. If you are able to provide a call back number a hotline staff can call you back. You may also call SafeLink, 1-877-785-2020 (v) 1-877-521-2601 (TTY) the toll-free 24 hour Massachusetts statewide domestic violence hotline and asked to be connected to The Network/La Red.